Platform Status
Operational transparency for SYNTRIX platform services.
Incidents since launch
0
Maintenance windows
9 completed
On-schedule deployments
100%
This page reflects the current operational status of SYNTRIX core services and a full history of maintenance windows since launch. For account-specific issues, use the Support & Trust Center.
Before you reach out
Most issues fall into a known incident, a scheduled maintenance window, or an account-specific configuration state.
If something is broadly impacted it will appear in incident history below.
All past windows are documented with release references and outcomes.
Login, permissions, provider consent, and configuration are handled through Support.
Platform component health
Core services with current operational status.
Incident history
Customer-impacting service disruptions since January 6, 2026.
No incidents reported
Zero customer-impacting incidents since platform launch on January 6, 2026.
Maintenance and deployment history
9 deployment windows completed since launch. All completed on schedule with no residual customer impact.
Mar 30, 2026 · 4:00–6:00 AM CT
Scope: Extended window for billing schema migration, Stripe product configuration, and invite flow deployment. Account settings briefly unavailable.
Completed on schedule. All billing flows validated post-deployment. No residual impact.
Mar 25, 2026 · 5:00–6:00 AM CT
Scope: Provider detail pages briefly unavailable during deployment.
Completed on schedule. No residual impact.
Mar 18, 2026 · 5:00–7:00 AM CT
Scope: Extended deployment window for drift engine schema migration and posture snapshot backfill.
Completed on schedule. Snapshot seeding completed within the window. No residual impact.
Feb 25, 2026 · 5:00–6:30 AM CT
Scope: Mission Control and brief surfaces briefly unavailable. Posture cache refreshed post-deployment.
Completed on schedule. Cache refresh completed within one sync cycle. No residual impact.
Feb 18, 2026 · 5:00–6:30 AM CT
Scope: Mission Control and brief surfaces briefly unavailable during deployment.
Completed on schedule. No residual impact.
Feb 11, 2026 · 5:00–6:00 AM CT
Scope: Provider sync paused during deployment. AWS connection available immediately after.
Completed on schedule. No residual impact.
Jan 28, 2026 · 5:00–6:00 AM CT
Scope: Provider sync paused during deployment window. Brief delay to signal freshness.
Completed on schedule. Sync resumed within 2 minutes. No residual impact.
Jan 14, 2026 · 5:00–5:45 AM CT
Scope: Brief provider connection interruption possible during deployment. No data loss.
Completed on schedule. No residual impact.
Jan 6, 2026 · 6:00–7:30 AM CT
Scope: Full platform deployment. New service -- no existing sessions affected.
Completed on schedule. No residual impact.
Monitoring and update policy
- Platform-wide operational conditions
- Customer-impacting service disruptions
- All scheduled maintenance and deployment windows
- Customer-specific configuration issues
- Third-party provider outages outside SYNTRIX control
- Issues limited to individual environments